FAQ

  1. Select 'Request an Appointment' at the top or bottom of our site.
  2. Pick out a day and time that works for you.
  3. Check your messages for a confirmation response from a Champagne & Lace team member. If your selected date/time is unavailable, contact C&L (preferably by phone to avoid confusion) for further options.
  4. Arrive on your selected date/time and pick out the dress of your dreams!

C&L is currently By Appointment Only for dress shopping; allow us to provide you with the experience you deserve; book your appointment today!

Yes, our salon entry is wheelchair accessible.

We can accommodate up to 4 guests seated per bride,  2 guests seated per prom appointment, for “ double” prom appointment (friends trying on at the same time) space may be limited , please contact us for guest allowance. We are here to earn your business and provide you with the best experience possible, please allow us to do that for you.

The famous PINK ROOM is C&L’s selection of wedding\prom\mothers\gala gowns at amazing prices! These gowns are not worn but may be in less than perfect condition. To view the ever changing selection visit @champagnepinkroom on Instagram!  PINK ROOM appointments are not available on Saturdays.

Our wedding gowns range in price from $1200-$4500. Informal gowns start around $599

PINK ROOM gowns range from $99-$1000

We compare the size chart provided by the designer to your measurements. This determines the correct size of garment to be ordered. Please note that this is not a made-to-measure process, so alterations will most likely be required. All customers are required to sign for their chosen size, our staff are here to guide you in choosing the best size, every body is unique and you know your body the best, therefore in the end it is your choice what size you order.

All sales are final. This final sale policy is consistent with the industry standard for bridal and special occasion apparel.

Faster delivery is often available for an additional fee imposed by our designers. This special service is generally a 16-24 week delivery schedule (subject to change), and the fee does not include any rush freight charges that may be required. C&L has hundreds of gowns in store available to purchase off the rack, so ordering is not always needed.

A newly ordered in item, whether it be a bridal, prom or bridesmaid gown, are special orders. These garments are cut and prepared to the designer’s delivery schedule, which is usually a minimum of 25-35 weeks. Please Remember: “Special Order” does not mean custom order and may require alterations. We are happy to highly recommend trusted professionals who specialize in wedding dress alterations. Looking for their contact details or have questions regarding your fitting\alteration process? Just ask us!

A Prom Registry is intended for stores that sell prom dresses to their customers and register those dresses to the school that they are being worn at. C&L does NOT keep track of gowns sold. Prom registries are completely unrealistic and often used as a selling tactic by stores. Bridal shops are independent of one another and do not share sales information, therefore the information is only accurate for one store.

Most grad classes have online groups in which they post their gown style on to try to avoid duplication, this is a much more accurate way of controlling duplication if all graduates post their photos as they should.

YES! We are proud to be one of the very few salons that allows photos to be taken ( we secretly want to be a part of your hashtag… #champagneandlace )

Do you have a question that we have not answered? Please email (info@champagneandlace.com) or call us directly 604 852 8686 (please ask for Robynn – owner & C&L) We would be more than happy to assist ! Thank you for considering our little shop in the Valley! xo

One of our main goals is to make everyone feel welcome in our shop; while browsing may be possible on our prom side (preferably not on weekends, please), our bridal department is not set up to allow browsing; our wedding gowns are protected by organza covers and are challenging to fully view without having a consultant to display them for you.

Please arrive no earlier than 10 minutes prior to your appointment time, our shop can feel chaotic and less than magical when parties are coming and going all at once; gowns will be off the salesfloor and in appointments, so trying to view them beforehand will not show you our true selection.