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  1. Do I need an appointment?
  2. What about special orders?
  3. What if time is limited?
  4. Do you require a deposit?
  5. Do you accept returns?
  6. What size gown will I need?
  7. Do you provide alterations?
  8. When is the first fitting?
  9. And the second fitting?
  10. How do I take care of the gown?
  11. What about the Groom?
  12. What are the responsibilities of the Bridesmaids?

Do I need an appointment?

We do encourage you to make an appointment. This allows us to provide you with a more personal service experience and allows more time to help you find everything you need for your dream wedding.

Please remember, we occasionally run behind during busy times but we will do everything possible to make your wait a short one.

Walk-in customers are always welcome but please keep in mind we do get busy and you may experience longer wait times.

What about special orders?

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Bridal gowns and veils, as well as your selections for bridesmaids, mothers and formal occasions like graduation, are special orders. These garments are cut and prepared to the manufacturer's delivery schedule, which is usually 12 to 14 weeks. Please Remember: "Special Order" does not mean custom order and may require alterations. Champagne & Lace offers alterations at additional cost.

What if time is limited?

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Faster delivery is often available for an additional fee imposed by the manufacturers. This special service is generally a seven-week delivery schedule and the fee does not include rush freight charges.

Do you require a deposit?

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A 50% deposit is required at the time of your order and is non-refundable. The balance is due within 10 days of our shop receiving your special order.

Do you accept returns?

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All sales are final. This final sale policy is consistent with the industry standard for bridal and special occasion apparel.

What size gown will I need?

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We compare the size chart provided by the manufacturer to your measurements. This determines the correct size of garment to be ordered. Please note that this is not a made-to-measure process, so alterations may be required.

Do you provide alterations?

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Professional, highly skilled seamstresses provide alteration services at Champagne & Lace on-site and by appointment for an additional charge. Alterations will begin once gown is paid in full.

When is the first fitting?

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Please make an appointment for your initial fitting at least six weeks before your big day. Be sure to bring or purchase a Champagne & Lace bra or bustier, as well as crinoline and shoes, so that the gown can be fitted precisely. This will save you time and money on additional alterations.

And the second fitting?

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Your subsequent fitting should be arranged right after your first. We will provide you with an estimate for the alterations at this time, so please discuss with us any additional details or concerns you have before we prepare the quotation.

How do I take care of the gown?

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As part of our complete bridal service, we offer one complimentary pressing and provide you with a protective plastic sleeve for transporting your garment. We suggest that you remove the sleeve and hang the garment carefully at home so that it will require minimal attention before you wear it.

What about the Groom?

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The Groom and his attendants deserve the same professional attention that we give you. We offer great value and styling – with the same friendly service you always get at Champagne & Lace.

Our professional staff will assist you in choosing the perfect tuxedo, easy as 123...

  1. Come in to choose and get measured for your tuxedos 2 to 4 months in advance.
  2. Come in for your final fitting and to pick-up your tuxedos 2 days before your wedding.
  3. Return the tuxedos the next business day after your perfect day.

Prices range from $64 to $139CDN with all vests at no extra charge.

What are the responsibilities of the bridesmaids?

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Although being a member of the bridal party is an honour, it is also a responsibility, and your bridesmaids can incur substantial expense. No matter how much they wish to, some friends and family may be unable to accept your invitation to be in the wedding party. Your gracious words of understanding and ongoing friendship will be much appreciated.

The Bridesmaids should also expect to/want to assist you with the wedding preparation. Be specific in your expectations, explain which expenses you will be covering and what she will pay for (gown, alterations, shoes, jewelry, hair, nails and in some cases travel costs. Also consider the time factor, often 2 dress fitting appointments are required too). Clear understanding can prevent hard feelings and preserve cherished relationships.

The obvious expenses are the Bridal shower and Wedding gifts, and in the case of the Maid of Honour, perhaps hosting the Bridal shower too!

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Bridal Appointments Required

Champagne & Lace
33811 S. Fraser Way
Abbotsford, BC  V2S 2C4
 
Toll Free: 1 877 469 6777
Phone: 1 604 852 8686
Fax: 1 604 852 6776
info@champagneandlace.com
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